This is not a traditional Business Analyst role. You will help us “change finance to finance change” by translating business needs into clear requirements that support customer-focused, compliant, and effective banking solutions. 

Within Managing Everyday Finance, you will work on change initiatives related to daily banking and payments, such as payment flows, cards, accounts, and related customer journeys. You do not need to currently hold a Change Analyst title, but you do need to understand how payments work in a banking context. 

Together with the Product Manager, Software Engineers, and Testers, you will support and improve the team’s products on a functional level. You will help ensure that changes are well analysed, clearly defined, and valuable for customers, colleagues, and the business. 

What you will bring 

Your unique potential and values matter most to us. We are looking for people who are self-aware, think holistically and are conscious of their impact on society, the environment and the economy. 

This role is suited to a junior professional with 2–3 years of experience who is excited to develop further in analysis and change-related work within banking. 

You enjoy working in an Empowered Product Team where priorities are driven by measurable outcomes rather than project plans. You like collaborating with Product Managers, engineers, testers, and you are motivated to learn how to work in an environment where customer value, experimentation, and continuous improvement are central. 

To be successful in this role, you will have: 

• 2–3 years of relevant experience in business analysis, information analysis, change delivery, or a related role within banking or another regulated environment; or 2–3 years of experience in banking and/or payments, with a good understanding of everyday banking services such as accounts, cards, and payment flows, and a strong interest in developing yourself in analysis and change-related work 

• be able to gather requirements, map processes and translate business needs into clear documentation 

• have experience writing user stories, acceptance criteria and backlog items 

• work in a structured and collaborative way, building strong relationships across business and technology 

• be analytically strong and able to turn complex questions into practical, workable solutions 

• take ownership, learn quickly and respond with care and professionalism in a changing environment 

Furthermore, it is desirable that you will have: 

• experience supporting products or applications on a functional level 

• a basic understanding of data and systems in a digital product environment 

• an interest in sustainable banking, purpose-driven organisations or impact-led financial services 

• awareness of developments in the payments industry, such as instant payments, digital wallets and changing regulation 

• professional proficiency in English (spoken and written); Dutch is a strong plus 

Your future colleagues 

You will be reporting directly to the Value Stream Lead Managing Everyday Finance and cooperate closely with Product Managers, Software Engineers, Testers and other colleagues involved in change delivery. 

The team currently consists of 7 Product Managers and 4 Change Analysts. 

You will also collaborate with country teams to gather local insights and with cross-functional teams to understand compliance requirements and ensure solutions fit both customer and business needs. 

What we offer you 

An inspiring work culture 

The most important thing about working with us is that you are part of a community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to: 

• find a sense of meaning in your work 

• create positive energy and impact with your co-workers 

• build mutual trust and respect in working relationships 

• enjoy fulfilment at a professional and personal level 

A comfortable working environment 

Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues. One of the interesting facts about it is that we can completely take the building apart and move it to a new location. 

And of course, great remuneration and working conditions (CLA Banken): 

• an annual salary between €52.210 and €71.796  based on a 36-hour workweek 

• an attractive pension plan 

• a mobility card (including the option of free private travels) 

• flexible working hours and the opportunity to work from home 

• six weeks of paid annual leave, with the option to buy up to two more weeks in additional leave 

• an option to swap bank holidays for other days (with some conditions) if you celebrate different holidays 

• reimbursement of a company bicycle to the max of €1,500 

• a range of education and training opportunities 

• the option to join our collective health insurance 

• a working from home allowance per home office day 

• suitable home office equipment up to €750 every 5 years 

Sounds interesting? 

If you feel that you would be a good fit for this role, we would love to hear from you. 

Sounds interesting? 

The closing date for applications is 4th of August, due to the holiday season the interviews will be held in the week of10th and 17th of August 

If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role. 

Everyone is welcome to join us. Our culture is built on values that aim to benefit both society and individuals. We are committed to equity and diversity, and we value everyone’s perspective. We strive to create an environment in which all colleagues and our broader community can feel safe and included. 

If the role interests you but you still have some questions, please connect with Evelijn de Flines. If there are any additional adjustments you may need during the application process, please email: Evelijn.deflines@triodos.com