Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organization was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

Our organisation has grown in both scale and complexity over the last few years, which creates more opportunities for young people to join us. Currently we would like to bring on board a dynamic and positive-minded student to support and learn from our UX team during a 4/6-month internship.

How you will make a difference

As our UX design/research intern, you'll own a focused research project end-to-end: from defining research questions, preparing mockups for testing sessions, setting up user-tests  and recruiting participants, synthesising findings, and presenting actionable insights to the team. Your primary project will focus on how customers understand and manage their payment limits in the Triodos mobile app — a feature area where we know confusion exists but lack the data to act on it. Your findings will establish a baseline we can measure future design improvements against. Concretely, you will:

• Define research questions and success criteria for a focused study
• Collect existing knowledge and data from our customer service and product colleagues
• Prepare a research plan selecting and justifying an appropriate research method 
• Recruit and screen participants 
• Prepare tests materials (eg simple prototypes or screens)
• Set up and run moderated or unmoderated test sessions
• Analyse findings and identify patterns across participants
• Present findings and design recommendations to the UX team
• Contribute to building a reusable research practice and documentation
• Collaborate closely with the lead UX designer for feedback and direction 

Besides that:

• You are currently enrolled at a Dutch University or Applied University and can provide a proof of enrolment
• You are currently living in the Netherlands and have a BSN.

What you will bring

We are looking for someone who is eager to bring our customer into our design decisions and is eager to contribute to an evidence-based practice.

To be successful in this role, you are:

• a motivated design student (preferably Master level) from HCI, CMD or service design education
• organized and able to manage your time in an efficient way
• have a solid understanding of qualitative and quantitative research methods
• able to translate messy findings into clear, actionable insights
• curious and structured: you ask good questions and document your thinking 
• comfortable with ambiguity – you can scope a research problem, not just execute a brief
• comfortable with design and research tools (Figma, Ballpark, Maze UserTesting or Similar) 
• open to people and have developed good English communication skills 

Your future colleagues

You will be part of a UX team of 4 designers and a UX Team Lead, working together with external design collaborators and a researcher. The team is in the process of moving into a centralised workstream alongside CX colleagues, reflecting the organisation's growing commitment to end-to-end customer thinking. Beyond the team, you will work closely with value streams’ leaders, developers, testers, colleagues from our commercial department, and subject matter experts from across the organisation.

What we offer

An inspiring work culture 

 The most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

• find a sense of meaning in your work
• create positive energy and impact with your co-workers
• build mutual trust and respect in working relationships
• enjoy fulfilment at a professional and personal level

A comfortable working environment

Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues.

And of course, great internship conditions

• a dynamic learning environment
• a permanent mentor to help and coach you
• a mobility card for commuting to the office
• an internship fee up to EUR 700,- (based on 36 hours)
• fun outings organised by Young Triodos

Sounds interesting?

If you feel that you want to make a difference, don’t hesitate to join the Triodos community by applying for this role, sending:

• a motivation letter in your own words – we’re more interested in your genuine motivation than a polished text
• your resume
• samples of work (a portfolio showing a mix of qualitative / quantitative research work is a strong plus)  

Everyone is welcome to join us. Our culture is built on values that aim to benefit both society and individuals. We are committed to equity and diversity, and we value everyone’s perspective. We strive to create an environment in which all co-workers and our broader community can feel safe and included.

The closing date for applications is: june 5th, 2026

Should enough suitable candidates apply, we may close the vacancy early. So apply as soon as possible!

If the role interests you but you still have some questions, please connect with us. If there are any additional adjustments you may need during the application process, please email: careers@triodos.com.

We also don’t want to miss out on candidates who feel they don’t exactly match the job description, so if this is a role that sounds interesting to you, and you feel you could add value, please apply!

Who we are

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, the United Kingdom, and Spain.

Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.

Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.

We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.

We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development.

www.triodos.com | www.triodos-im.com | www.triodosfoundation.nl