Job Description
Job Title:  UX/UI designer
Req Id:  996
Business area:  Customer Journeys
Job Location (Short):  LA Driebergen-Rijsenburg, NLD

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Do you want to make a difference and contribute to creating a better world? Are you interested in developing your skills and knowledge, while putting your ideals to work? Join us, we are a frontrunner in ethical banking and global impact investing, and we need people like you to make change happen.

We believe that money can change the world for the better. In fact, our organisation was founded on this belief. Our mission is to create a society that protects and promotes the quality of life of all its members with human dignity at its core.

We are looking to further grow and mature our design practice, improving the experience we offer to business and consumer clients across our digital touchpoints, and helping our organisation adopt a truly holistic approach to customer experience. 

 

You will be joining at a moment of real change. The organisation is in the middle of a rebrand, restructuring how it thinks about customer journeys, and actively building a more mature design system, increasing the number of channels it supports, from mobile to internet banking, group websites and enterprise tools.

 

 

How you will make a difference

 

 

You will work closely with the UX design lead and a team of designers at an inflection point in an environment that is complex, fast-moving, and full of opportunity. Concretely, this means:

 

 

Translate our brand into digital experience

  • Designing screens and flows across web and mobile touchpoints that bring our brand values and visual identity to life
  • Find ways to creatively explore and craft visual elements while working fluently within our design tokens and systems as the foundation for that creativity, not a limit on it

 

Turn insights into visual storytelling

  • Participate in ongoing strategic design efforts by, for example, translating research and service design insights into sketches, journey artifacts, data visualisation… to make those findings tangible for the wider organisation
  • Join our design jam sessions

Champion visual quality and accessibility

  • Hold our digital touchpoints to a high bar of visual craft and accessibility standards
  • Craft design solutions that consider technical feasibility at the start, not as an afterthought, without needing to be asked for it
  • Contribute to our design system, helping maintain consistency and scalability across all our digital channels (group website, mobile apps, internet banking, enterprise tools) as we continue our rebranding efforts

 


What you will bring

 

 

We are looking for someone who brings hands-on energy, a genuine curiosity for how things work from the customer's perspective, and the drive to bring our design work to the next level. 

To be successful:

  • You are versatile in design craft, from rough sketching to rapid prototyping and visual work
  • You can translate design and brand principles into your work with ease, and can explain the reasoning behind your visual choices
  • You are fluent in information architecture, visual hierarchy, layout, typography and colors and use them to make complex information clearer
  • You know accessibility standards (WCAG) and apply them from the very first sketch
  • You are comfortable sharing your work early, giving and receiving critique and iterating based on feedback and user testing
  • You collaborate naturally with developers and understand enough front-end constraints to design for real implementation
  • You can present your work to non-designers


Besides that:

 

  • You hold a bachelor’s or master’s degree in visual design, communication design, interaction design or a related field and bring a solid grasp of design fundamentals you can apply and share within the team
  • 4+ years of experience in digital visual design across both web and mobile with a portfolio that shows both polished visual craft and the UX thinking behind it. You are equally at home refining a component and sketching a flow
  • You understand the conventions and constraints of each platform: responsive web design across breakpoints, and native mobile patterns
  • Experience with design systems and rebranding projects is a plus
  • You have strong sketching and visual storytelling skills. You can quickly illustrate customer journeys, scenarios and concepts so research and service design insights become tangible for colleagues across the organisation 
  • Proficient in Figma, our primary design tool
  • You are curious, empathetic and eager to balance attention to detail and big-picture thinking. You enjoy getting hands-on and raising the bar for the whole team
  • Are already located in the Netherlands


Your future colleagues

 

 

You will be joining the Center of Design where the UX team of eight UX/Service designers and a UX Team Lead work alongside external design collaborators, a researcher, CX specialist and proposition developers. Beyond the team, you will work closely with value stream leads, product managers, developers, testers, and subject matter experts from across the organisation. If you thrive on variety and cross-functional collaboration, you will feel at home here.

 

 

An inspiring work culture

 

 

The most important thing about working with us is that you are part of community that is changing the world for the better. We are constantly improving our work culture to create conditions where every person can thrive, so you are able to:

 

 

  • find a sense of meaning in your work
  • create positive energy and impact with your co-workers
  • build mutual trust and respect in working relationships
  • enjoy fulfilment at a professional and personal level

 

 

A comfortable working environment

 

 

Our award-winning sustainable head office is based in Driebergen-Zeist, the Netherlands at the Reehorst Estate, just a 3 minutes’ walk from the train station. Combined with working from home, it is an inspiring place to work and connect with your colleagues.

 

And of course, great remuneration and working conditions:

 

  • a salary appropriate to the position, our remuneration policy and your experience between € 4,316 – € 5,395 gross per month for 36-hour work week
  • A 13th month and 8% holiday allowance
  • A labour contract for one year
  • an attractive pension policy
  • a mobility card (including free private travels)
  • flexible working hours and the opportunity to work from home
  • reimbursement of a company bicycle to the max of € 1,500
  • 27 holiday days with a 36-hour working week, plus the option of buying 2 weeks of extra holiday days
  • extra leave to contribute to voluntary work
  • a range of education and training opportunities
  • the option to join our collective health insurance
  • a working from home allowance per home office day
  • suitable home office equipment up to € 750 every 5 years

 

 

Sounds interesting?

 

 

If you feel that you would be a good fit for this role, we would love to hear from you by sending us your resume. Please include also a cover letter. Note that the hiring manager reads every cover letter. Imperfect and genuine beats polished and generic. Tell us why this role and Triodos Bank mission matters to you now, and how you use sketching or storyboarding to help others understand an idea. Feel free to include a photo of a sketch, rough is perfect.  

 

If it interests you but you still have some questions, please connect via careers@triodos.com to discuss further (in a confidential meeting).

 

We will provide you with all the information about the position, employment conditions, and recruitment process, so you can make an informed decision about applying.

 

 

The closing date for applications is: 23 October 2026

 

Please note that the first round of interviews will take place on 4 November at our office in Driebergen.

 

We reserve the right to close the vacancy early if we receive enough suitable applications. So, apply soon!

 

 

Who we are

 

 

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, the United Kingdom, and Spain.

 

Triodos Investment Management is a globally recognised leader in impact investing, that currently manages 20 funds invested in both Europe and emerging markets.

 

Triodos Regenerative Money Centre is our business unit launched in 2019 with the explicit goal of restoring and regenerating nature and society.

 

We are a certified B Corp since 2015. B Corp is a growing global community of successful and sustainable companies that create positive social impact and change.

 

We are also one of the founders of The Global Alliance for Banking on Values, a global network of independent banks using finance to deliver sustainable economic, social, and environmental development.

 

 

www.triodos.com | www.triodos-im.com | www.triodosfoundation.nl